Precautions to stay safe if your vehicle breaks down on a national highway
Picture this: you’re cruising along a national highway, enjoying the open road, when suddenly, your car gives in, forcing you to pull over. A vehicle breakdown on a busy highway can be a stressful and dangerous situation. With fast-moving traffic, unpredictable road conditions, and the potential for further issues, knowing what to do in such moments is crucial for your safety. In such situations, having a car insurance policy becomes critical. Your policy ensures financial protection in case of major repairs and provides the assistance you need when you’re stuck. Let us help you better understand the steps to take when your vehicle breaks down on a highway, ensuring you stay well-prepared and safe.
- How to deal with your car breaking down on a national highway
- How to file a roadside assistance or car accident insurance claim
How to deal with your car breaking down on a national highway
When your vehicle breaks down on a national highway, the experience can be frustrating and dangerous. However, staying prepared and knowing exactly what to do can make all the difference in ensuring your safety and getting help quickly. Here’s our step-by-step guide to help keep you safe:
1. Immediate steps for safety
a. Stay calm
It may seem difficult but try to remain calm. Panicking will only make the situation worse and lead to poor decision-making. Take a moment to assess the situation before taking any further steps.
b. Move to safety
If your car is still drivable, carefully steer it to the side of the road, away from traffic. Turn on your hazard lights to alert oncoming traffic that your vehicle is stopped.
c. Exit the vehicle
When it is safe to do so, exit the vehicle and move to a safe distance away from the road. This is especially important if you’re near speeding vehicles or large trucks. However, if exiting the vehicle seems unsafe, stay inside with your seatbelt fastened until help arrives.
d. Set up warning signals
You should always have a red triangle reflector in your vehicle. Set it up behind your car to alert other drivers that you have stopped. This gives them enough time to slow down or change lanes to avoid you and your vehicle. If you are unable to get out of your car, ensure you keep your hazards on to alert other drivers on the road.
2. Contacting roadside assistance
a. Check your car insurance policy
Before panicking, review your car insurance online to see if your policy includes roadside assistance. Many insurance companies offer 24/7 assistance, which can come in handy during such highway emergencies.
b. Call for help
Immediately contact your insurance provider or a roadside assistance service. Provide them with clear details about your situation and location. If possible, use GPS coordinates to make it easier for them to find you.
c. Provide necessary information
When you reach out for help, be ready to share:
- Your exact location, including nearby landmarks or GPS coordinates.
- The issue with your vehicle.
- The make, model, and year of your car to help the service provider prepare for the specific issue.
d. Stay updated
Some roadside assistance providers offer tracking via mobile apps or SMS updates. These services can give you an estimated time of arrival so you can stay informed while you wait.

3. While waiting for assistance
a. Remain visible
If you’ve exited the vehicle, stay in a visible area but keep a safe distance from passing traffic. Never stand directly by the roadside as fast-moving vehicles can create dangerous situations.
b. Keep your phone charged
Ensure your phone remains charged, especially if you need to make additional calls or provide updates. It’s a good idea to carry a power bank for such situations.
c. Stay hydrated and comfortable
If you’re expecting a long wait, make sure you have water and snacks in your vehicle. It’s always wise to keep an emergency kit in your car, especially for long trips.
d. Avoid engaging with strangers
Although people may come to your aid, it’s a good idea to avoid strangers and wait for the professionals.
How to file a roadside assistance or car accident insurance claim
When your vehicle breaks down or you’re involved in an accident on a national highway, the last thing you want is confusion about how to get help or file a claim with your motor insurance company. Having roadside assistance as part of your car accident insurance coverage can make these situations much more manageable.
1. Notify your insurance company
Contact your insurance company immediately after the breakdown or accident. The sooner you report the incident, the quicker the claim process will be initiated. Consider keeping a soft copy of your car insurance online so you can access their contact details quickly.
2. File an FIR
When there is significant damage caused by an accident, you must file a First Information Report (FIR) with the local police.
3. Complete and submit the claim form
Accurately fill out the claim form and attach all the necessary documents, including your car insurance policy copy, FIR, photographs, and repair estimates.
4. Provide evidence
Along with the claim form, submit any additional evidence such as photographs or witness information. This helps the insurance company better understand the incident and speeds up the claim approval process.
In moments of stress, having a reliable motor insurance policy with roadside assistance can make all the difference. Keep your insurance policy details handy, regularly check your coverage, and ensure you’re familiar with the claims process. If you don’t have roadside assistance with your plan, evaluate car insurance online and identify better options. With the right coverage and a little preparation, you’ll have peace of mind knowing help is just a call away, even on the busiest highways. Visit the Zuno website today to get the required coverage for your four-wheeler and enjoy safe drives.
ARN: Zuno/Blog/Precautions to stay safe if your vehicle breaks down on a national highway/10/24/08. All rights reserved.
Disclaimer
Zuno General Insurance Limited does not assume any liability for actions taken based on the information contained in this blog. All insurance products and services are subject to the terms and conditions of the specific policy. Coverage and pricing may vary based on individual circumstances and eligibility.



